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Building Service Excellence
September 11, 2020 @ 8:30 am - 5:00 pm EDT
$500
Foundations of Capability is pre-requisite for attendance. It is a follow on to Foundations, focused on aspects of CMMI V2.0 related to service delivery. This 1-day course is officially licensed from the CMMI Institute for delivery by ISD’s Certified Instructor. Paul Byrnes will be your instructor. Paul is one of the world’s leading experts in model based process and performance improvement.
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