ISD offers this course to increase your knowledge of high-maturity requirements and enable your organization to achieve Levels 4 and 5 capabilities. Delivered through a highly interactive format that incorporates skill-building exercises, this 1 or 2 day course enables you to refine measurement activities to optimize your organization’s processes.
We describe for you the components of a process improvement program that meets Levels 4 and 5 requirements, then guide you through exercises to uncover the potential barriers, issues or gaps that frequently inhibit successful implementation. The class uses sample as well as client specific foundational process material to support exercises.