The objective of this workshop is to help participants gain an in-depth understanding of Quality Assurance (QA) in order to create an effective organizational QA approach which will lead improved quality of delivered products.
This workshop provides an orientation of QA concepts and activities presented with a management flavor. The course content will equip managers with the know how to plan and document quality activities, understand the necessity of management commitment, understand the difference and need for both product and process QA, and how to verify the implementation of quality activities and use their results.