Defense

“Defense Contract Management Command has developed an extensive training program for our SQA personnel involved in every major DoD acquisition program. A significant part of our job is conducting SCE’s based on the SEI CMM. We have depended on ISD for CMM and SCE training as part of our core training curriculum. Their support of our technical training requirements has been outstanding.”

– Commander James Seveney, DLA

“GRC is a repeat customer of ISD’s because of the superior quality of their instructors, training materials and delivery. The organization continues to exceed our expectations.”

– David Hsiao, GRC International

“Most SPI activists know Paul Byrnes as the grandmaster of the SCE process and key proponent of unifying the CMM-based Appraisal process. His ISD courses, public speaking events, and support of the Washington, DC Area Software Process Improvement Network (SPIN) has been exceptional.”

– Jonathan Addelston, UpStart Systems

“I have attended several ISD courses and would do so again. They offer a great combination of technical expertise, effective teaching style, professionalism and fun. They are a fine group of folks to work with.”

– Beth Gramoy, SPAWAR Systems Center

“I was most impressed by the professionalism of ISD. They kept the appraisal team focused throughout the appraisal, especially during the late night hours. I was also impressed with the breadth and depth of their process improvement knowledge. Even those of us on the appraisal team who had considerable process improvement experience learned something new from ISD.”

– John Baumert